Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts.
Vi Weekly Digest: You’re Invited! Build Your Dealer Brain Read More »
Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts.
Vi Weekly Digest: AI, Events, and New Features for Equipment Dealerships! Read More »
Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Featured Webinar AI Mastery for Equipment Dealerships Securing a Future-Ready Strategy Exciting news! We’ve teamed up with Associated Equipment Distributors (AED) to bring you an educational webinar, “AI Mastery for Equipment Dealerships: Securing a Future-Ready Strategy” on October 24th at 10 AM CT! This educational session will showcase how AI can transform dealership operations and future strategy. Joining us will be members from Torgerson’s Equipment sharing their real experience utilizing AI, providing practical real-world insights. Meet our expert panel moderated by Robert Saik, Founder & CEO, visorPRO: Brion TorgersonCEOTorgerson’s Equipment Wayne FischerDirector of Parts & ServiceTorgerson’s Equipment John Schmeiser, C.DirIndustry ConsultantvisorPRO Brock MoirCPOvisorPRO Product Update Knowledge Articles Are Here! 🎉 Mainline Knowledge articles are here! Operators and Service manuals are great… but without Knowledge Articles we were missing critical information. We are excited to announce that the first version of our knowledge article solution is here! Now, when you ask Vi a question, you will see the most relevant Knowledge Articles based on your question listed below the references. Simply click on a knowledge article to see the content. Event AMC Golf Tournament – Woodstock, Ontario 🏌 The visorPRO team had a fantastic time at the Annual Agricultural Manufacturers of Canada (AMC) Golf Tournament this week in Woodstock! ⛳ Thanks to the amazing team at AMC for putting on such a great event. visorPRO is the proud event sponsor of the AMC Golf Tournament series. Best,The visorPRO® team
Vi Weekly Digest: Unlock AI Mastery, New Knowledge Articles, and AMC Golf Highlights! Read More »
Welcome to the Vi Weekly Digest where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Press Release visorPRO secures first international partnership, McIntosh & Son in Australia! Vi, the cutting-edge AI-powered assistant developed by visorPRO® is proud to announce a partnership with McIntosh & Son, a leading Australian dealership group specializing in agricultural, construction, and grounds care machinery. This marks visorPRO’s first international partnership and a significant milestone in expanding its global footprint, beginning in Australia. Anthony Ryan, General Manager of McIntosh & Son, expresses his excitement about this partnership: “The integration of visorPRO is a game-changer for our operations. It aligns seamlessly with our commitment to delivering unparalleled service and support to our customers. With Vi, we can now streamline our processes, ensuring that our customers receive the most efficient and reliable service.” Product Update Meet Vi, Your New AI Service Assistant! 🎉 We recently announced our rebrand from visorPRO to Vi! Why Vi? Our goal with this rebrand is to personify our service, making it not just a tool for service teams, but a reliable team member. Event AMC Golf Tournament – Elbow, SK The visorPRO team had a fantastic time at the Annual Agricultural Manufacturers of Canada (AMC) Golf Tournament in Elbow, SK last week! ⛳ Thanks to the amazing team at AMC for putting on such a great event. A big congrats to Rite Way Mfg. Co. Ltd. on winning our Yeti cooler draw! 🎉 visorPRO is the proud event sponsor of the AMC Golf Tournament series. You can register for the next upcoming tournament in Woodstock, ON here. Best,The visorPRO® team
Here at visorPRO, we are constantly innovating and therefore, always one step ahead of the game. We wanted to give you an update on the features that are on our radar and we plan to have into production in the coming months.
Vi Weekly Digest: A look into our future! Read More »
Welcome to this week in visorPRO® where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Featured Podcast Mazergroup Podcast: Turnin’ Dirt We’re thrilled to share that our very own CPO, Brock Moir, was a special guest on the latest episode of the Turnin’ Dirt podcast by Mazergroup! Listen in as Brock shares insights into the process behind our cutting-edge AI technology, how we are helping “Canada’s Largest New Holland Dealer” be more efficient, and the exciting future of equipment service. Product Update Speed Improvements We have now released significant performance improvements for visorPRO. While many of our software developers have incredibly fast internet, our users across the prairies struggle with low-bandwidth connection. We have now optimized visorPRO for these low-bandwidth connections so that all of our users can receive quick answers, even if the wifi isn’t perfect! Enjoy the new speed, and stay tuned until next time. Product Update Who Benefits from AI in Equipment Service? The Impending Shift for Dealerships The equipment industry is on the brink of a transformative shift, with AI-powered Knowledge Assistants poised to revolutionize how dealerships operate. As large OEMs dive into developing their own AI strategies, the question arises: who stands to benefit? While the potential benefits are enticing, dealership owners must prepare to navigate this evolving landscape strategically. With data ownership emerging as a critical factor, dealerships face the risk of losing control over customer relationships if OEMs hold all service data. However, independent solutions like visorPRO® offer a path forward, empowering dealerships to enhance their expertise while maintaining control over their data. Will you wait for OEMs to dictate the future, or will you take control of your dealership’s destiny?
Welcome to this week in visorPRO® where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Product Update Upgrades and Time-Saving Achievements Wilson SchultzProduct Manager This week we calculated that visorPRO has already saved our partners over 1,300 hours searching for information. Multiply that by your charge-out rate to determine if AI can make a difference in your dealership! We are excited to see efficiency grow through the coming spring season. This week’s release made visorPRO over 10X faster, and we will keep the performance improvements coming. Stay tuned for the next update! Exclusive Offer Test Environment Now Available! You’ve heard about it, now take visorPRO® for a test drive! This is an exclusive offer for you to experience the transformative power of knowledge assistants in your dealership. Join industry leaders like Mazergroup and discover how AI-powered knowledge assistants can enhance your dealership’s efficiency and customer service. We’ve developed a special visorPRO® demo just for CNH dealers like you. Limited to a handful of products including the following: Try it today! Contact us at taylor.veilleux@agvisorpro.com, and we will send you the link. Testimonial What our partners are saying… “I had a client call on Monday where I used visorPRO to look up a specific diagnostic for a hydraulic pressure system, and it took me right where I needed to be, I was able to pull diagrams and gave the procedures to the techs. I was very impressed because usually, the techs would have to look up the make and model, open the service manual, and then scroll through it to find the info. With visorPRO, it spits it out right away.” Richard ShrupkaService Manager
April 6, 2024 Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Webinar Recording Your AI Ally: Enhancing Customer Service and Dealership Efficiency In case you missed it, we recently hosted a webinar titled “Your AI Ally: Enhancing Customer Service and Dealership Efficiency” in collaboration with FarmEquipment.com. Featuring industry experts Wally Butler (Vice President/CFO at Mazergroup), Brock Moir (CPO at visorPRO®), and Robert Saik (Founder & CEO at visorPRO®), the webinar delved into pressing challenges faced by dealerships today and unveiled how visorPRO’s innovative AI-powered solutions are turning customer service into a profitable competitive advantage. If you were unable to attend the live webinar, we’ve got you covered! Access the webinar recording here: Wally Butler, CFO at Mazergroup shares insights on how pooling knowledge across 150+ technicians elevates customer care and boosts efficiency: Product Update Accelerating Success with visorPRO: Early Adopters See Immediate Benefits Wilson SchultzProduct Manager We have now successfully onboarded select champions across our partner organizations who are reaping the benefits of visorPRO. In the first two weeks of use, visorPRO has responded to almost 1000 requests from these early users. Being in the market and receiving feedback every day allows us to make impressive improvements every week! The visorPRO team is moving faster than ever, and each month will bring substantial performance improvements. Stay tuned for updates on the latest capabilities! Featured Article Cultivating Relationships and Nurturing Knowledge Why Large Language Models will Transform Agriculture Brock Moir, Chief Product Officer of AGvisorPRO was recently profiled in Equipment Dealer Magazine (North American Equipment Dealers Association) on how visorPRO® is harnessing generative AI to boost service technician efficiency in the farm equipment dealership space. This article delves into the intricacies of Large Language Models (LLMs), their potential benefits and limitations, and how they are set to reshape parts of the agricultural industry.
visorPRO® Weekly Digest: Empowering Dealerships, Highlights from Our AI Webinar Read More »
Friday, March 15, 2024 Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Press Release Burnips Equipment Co. Partners with visorPRO.ai Generative AI Empowers Farm Equipment Dealerships FOR IMMEDIATE RELEASE: We are thrilled to announce our partnership with Burnips Equipment Company, a renowned family-owned business dedicated to delivering top-quality products and support to farmers since 1972. Together, we’re revolutionizing the industry with cutting-edge technology to provide unparalleled service. Read the full press release below. Product Update Onboarding has begun! We are pleased to announce the commencement of our onboarding phase! Our team is excited to share that employees from our initial group of partners have commenced their integration with visorPRO.ai, actively incorporating it into their daily workflows to enhance the calibre of their customer service. As part of our ongoing commitment to our partners, we are diligently spearheading the uploading of knowledge articles and institutional expertise to further augment the value delivered. Our team is working incredibly hard to deploy this, stay tuned for more updates! Save the Date Upcoming Webinar Join us on March 21st as we join forces with Farm Equipment Magazine and Mazergroup to bring you an exclusive webinar – Your AI Ally: Enhancing Customer Service and Dealership Efficiency Discover innovative AI-powered solutions that are transforming the landscape for equipment dealerships. Hear from industry experts Wally Butler – Vice President/CFO at Mazergroup, Brock Moir – CPO at visorPRO, and Robert Saik – Founder & CEO at visorPRO, as they delve into the pressing challenges facing dealers today and unveil how AI is turning customer service into a competitive advantage. Don’t miss this opportunity to gain valuable insights and learn how AI can empower your dealership to thrive in today’s challenging market. Best,The visorPRO team
visorPRO™ Weekly Digest: Webinars, Onboarding, and New Partners Read More »
Friday, March 1, 2024 Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts. Press Release Generative AI Meets Agriculture: Mazergroup partners with visorPRO.ai Mazergroup, an 18 location dealer group in Canada, renowned for its extensive service and support network, proudly announces its strategic partnership with AGvisorPRO Inc. This collaboration signifies a significant milestone as Mazergroup integrates the AI powered visorPRO™ technology to elevate their customer care abilities and improve service efficiency. Read the full press release below. Product Update References That Leave Nothing To The Imagination Wilson SchultzProduct Manager As promised, I have exciting news related to our references. A big part of what makes our AI special is the fact that it backs up its answers with references. This means you can go look up the references easily, and see where the AI got its information. With our newest rerelease, each reference will have a summary in the title. Instead of “Page 303” it will tell you a summary of the content of page 303. This is extremely helpful for users who are in a hurry to find the right reference, at a glance you can now see exactly what the AI is pulling from. Stay tuned for more updates on our next major release. Featured Article Mazergroup partners with visorPRO.ai Wally Butler, Mazergroup’s CFO, emphasizes the natural fit of visorPRO within their operations, “visorPRO’s mission will help us become more efficient and effective from within our service department,” Butler explains, and further notes, “The visorPRO team understands our business and the ever-changing requirements of today’s customer. With this technology, Mazergroup staff can swiftly access essential information, bypassing the hassles of sifting through multiple portals, internal discussions, or extensive manuals, pinpointing the right service information in seconds. This allows Mazergroup to respond more quickly to our customer’s needs and aligns with Mazergroup overall purpose and priorities – “Mazergroup’s dedication to the success of our customers””. Save the Date Upcoming Webinar March 21st, 20242:00PM CentralOnline We are excited to announce we have partnered up with FarmEquipment.com to bring to you an interactive webinar to discuss some of the challenges that dealers are facing such as the tightening labour market, escalating machinery complexity, employee burnout, customer service, etc. and how the visorPRO team is working to solve those challenges and turn it into a profitable advantage for dealers. Best,The visorPRO team
visorPRO™ Weekly Digest: Elevating Service Efficiency and Industry Partnerships Read More »
