Smarter Service Starts Here
Your Equipment Dealership’s AI-Powered Aftermarket Platform
Meet Vi!
Vi by visorPRO® is the heavy equipment industry’s most comprehensive AI aftermarket platform—built to support every dealership, across all equipment brands, connect with any dealer management system, and power the industry’s first dealer-to-dealer work order intelligence network.
Trusted by equipment dealerships globally since 2023, Vi brings together OEM and shortline manuals, work orders, and internal knowledge to put answers in reach of service, parts, sales and customer service teams alike. With Vi, dealerships diagnose faster, capture more billable hours, and deliver service that keeps customers coming back.
Proven results.
What dealers are saying.
“We’re not just adopting new technology; we’re redefining customer service. With visorPRO, we boost technician efficiency, deliver faster, accurate responses, and set new standards for service, innovation, and quality in our industry.”
“This is revolutionary. During peak seasons, the pressure on our team is intense. Integrating visorPRO transforms technician onboarding, training, and operations—it’s like manufacturing time! It accelerates service and reshapes how dealers do business.”
“Keeping our service department running efficiently while supporting an increasingly complex lineup of equipment has never been more important. We hope Vi will provide our team with immediate access to the information they need, reducing the time spent searching for solutions and allowing us to focus on getting our customers back in the field. We see this as a major step forward in improving both technician productivity and customer satisfaction.”
”visorPRO is my go-to tool for finding quick answers. Last week, a customer needed to know the type of oil for a Macdon header gearbox. Instead of searching through multiple portals, I used visorPRO and found the answer in 10 seconds. It's a real-world example of how visorPRO makes you look like a genius.”
Maximize Knowledge.
Minimize Downtime.
By centralizing critical service information—work orders, manuals, and technician knowledge—Vi puts your institutional knowledge to work for your team.
This empowers your team to learn quicker, work smarter, resolve issues faster, and better support your customers.
Innovation at Work.
Success in Action.
Explore how forward-thinking dealerships are leveraging Vi to deliver faster, smarter support.
Real results.
Use cases & ROI.
Vi helps
Service Managers:
- Answer customer queries in real time, no more “I’ll call you right back”
- Estimate and plan work accurately by summarizing past jobs
Vi helps
Service Techs:
- Find repair information instantly
- Find cause, complaint, correction summaries and parts lists from the past work your dealership has done
Vi helps
the Parts Desk:
- Find capacities, specifications, and support information quickly
- Upsell parts related to a job from the past work your dealership has done
Saved for Our Dealer Partners
Provided to Our Dealer Partners