Introducing Vi 3.0
Next-Generation AI Powering Unmatched Equipment Dealership Efficiency & Profitability
Vi 3.0 introduces a new level of intelligence across the platform, transforming how equipment dealerships use aftermarket information in daily operations. Powered by agentic AI, Vi 3.0 goes beyond surfacing information. It determines how to approach a problem, gathers relevant data from manuals, work orders, and internal knowledge, and delivers one clear, source-backed recommendation any team member can act on.
Equipment dealerships make high-impact decisions every day with incomplete, fragmented data. The result is time lost searching and second guessing, at the cost of repair quality and efficiency. Vi 3.0 was built to fix that.
How Vi 3.0 Helps Dealerships
- Identify the right parts the first time
- Build stronger customer relationships with confident, informed insight
- Diagnose and troubleshoot symptoms faster and more accurately
- Produce complete, professional work order stories in seconds
- Standardize quoting, estimates and job planning
- Accelerate training with every document in one place
- Gain clearer visibility into repair patterns and performance
“Vi 3.0 is such a powerful tool that helps with many things: specs and capacities, diagnostics, job estimates, parts lookup, and more. It’s my first stop shop for technical questions and so many other uses too.”
– Dealership Operations Manager
What’s New in Vi 3.0
Agentic AI
Vi 3.0 doesn’t just find information. It determines how to approach a problem, pulls from the right sources, and delivers one clear, source-backed recommendation your team can act on immediately. Work moves faster, operations run more efficiently, and every decision drives profitability.
Cross-Model Search
Search across makes, models, and attachments in a single query. Vi 3.0 combines machine and attachment context so your team gets the full picture without switching systems or running multiple searches.
Web Sourced Results
If internal data runs short, Vi 3.0 expands results by searching the web. Web results are clearly labeled and kept separate from internal answers, so your team always knows where every answer is coming from without ever leaving the platform.
One Platform. Every Corner of Your Dealership.
Answer customers on the spot.
Whether a customer is on the phone or at the counter, your team needs answers now: fluid capacities, torque specs, part numbers. So they take a message and follow up later.
Vi 3.0 changes that. It surfaces answers in real time by pulling from manuals, past work orders, and your dealership’s internal documents. When your team has the right answer immediately, customers notice.
Choose the right parts the first time.
Parts decisions mean juggling multiple systems with a real risk of ordering the wrong item.
Vi 3.0 identifies the right components by surfacing what’s already been replaced on past work orders, so your team orders with confidence. Fewer returns, fewer delays, and a smoother experience for everyone.
Turn every conversation into a stronger customer connection.
A customer at the counter or on the line wants to know if a machine fits their application and what it can handle. If your team has to dig for the answer, the moment stalls.
Vi 3.0 pulls specs, component settings and capacities in real time, so your sales team responds with confidence, without keeping the customer waiting. Informed answers build trust, and trust drives decisions.
Quote with confidence, protect your margin.
Inconsistent labour estimates and missed billable items quietly erode margin on every job.
Vi 3.0 uses your historical jobs to suggest labour times and clarify what’s warranty versus billable, and ensure nothing gets left off the quote.
Diagnose with data, not guesswork.
Diagnostic information is scattered across manuals, colleagues, and past jobs. Once the cause is found, techs lose more time hunting for the right procedure.
Vi 3.0 changes that. Whether it’s a symptom, fault code, or unclear cause, Vi connects OEM and shortline manuals with past work orders and internal documentation in seconds, recommending likely causes and next steps. Then it surfaces the exact step-by-step procedure to get the job done.
Every job completed, every dollar captured.
Every completed job tells a story. When that story is rushed, incomplete, or inconsistently written, warranty submissions weaken and billable hours can slip through the cracks.
Vi’s StoryWriter Assistant™ converts rough technician notes into complete, professional service stories in seconds, giving your team documentation that’s ready to submit, every time.
Get new hires productive faster.
Onboarding a new technician can mean weeks of shadowing, stacks of manuals, and pulling senior staff away from billable work.
With Vi 3.0, every OEM and shortline manual, work order and internal document is connected in one place, so new team members find answers themselves from day one, and experienced technicians stay focused on the work that matters.
See what’s working, fix what isn’t.
Repair patterns and performance are buried across systems and spreadsheets.
Vi 3.0 changes that. It surfaces the information managers need to spot inefficiencies, track what’s working, and make faster, more informed decisions across every location.
Ready to what Vi 3.0 can do for your dealership?