Features
The AI-Powered Platform Built for Equipment Dealership Performance
From diagnostics to documentation, Vi connects every technician, brand, and work order so service runs faster, smarter, and more profitably.
Service shouldn’t rely on memory, manual searches, or finding the right technician. Vi brings manuals, work order history, fault codes, and technician knowledge into one AI-powered platform built for equipment dealerships. Technicians get instant, verified answers with step-by-step support across any OEM or shortline brand. Dealerships gain faster diagnostics, more accurate quotes, reduced rework, and stronger service profitability.
Secure Knowledge Vault
Securely stores manuals, service documents, work orders, and internal dealership knowledge in one protected system.
Knowledge Assistant
Delivers instant answers using dealership data, manuals, and repair history.
Technician Note Capture
Captures and shares technician insights, repair notes, and expertise for future use across locations.
Multi-Brand Search
Searches across all OEM and shortline brands simultaneously in one place.
Step-by-Step Repair Diagnostics
Guides technicians through troubleshooting steps based on symptoms, equipment, and historical repairs.
Error Code Look Up
Quickly explains fault codes and related diagnostic context.
Past Work Order Insights
Surfaces similar past repairs, labor hours, and parts usage.
Multi-Brand Search
Searches across all OEM and shortline brands simultaneously in one place.
Work Order Sharing (Opt-In)
Enables independent dealerships to benefit from anonymized repair data and shared service insights with opt-in.
Universal DMS Integration
Connects Vi with DIS, VitalEdge, Aspen, IntelliDealer, Constellation, and other dealership management systems.
Mobile & Web Access
Provides access to Vi from the shop, field, or remote environments.
Low Data Mode
Maintains performance in low-bandwidth or poor connectivity environments.
Data Protection
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Vi Feature
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What It Does
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Knowledge & Collaboration
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Secure Knowledge Vault
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Securely stores manuals, service documents, work orders, and internal dealership knowledge in one protected system.
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Knowledge Assistant
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Delivers instant answers using dealership data, manuals, and repair history.
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Technician Note Capture
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Captures and shares technician insights, repair notes, and expertise for future use across locations.
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Multi-Brand Search
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Searches across all OEM and shortline brands simultaneously in one place.
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Work Order Sharing (Opt-In)
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Enables independent dealerships to benefit from anonymized repair data and shared service insights with opt-in.
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Diagnostics & Repair Assistance
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Step-by-Step Repair Guidance
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Guides technicians through troubleshooting steps based on symptoms, equipment, and historical repairs.
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Error Code Look Up
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Quickly explains fault codes and related diagnostic context.
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Past Work Order Insights
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Surfaces similar past repairs, labor hours, and parts usage
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Access & Connectivity
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Dealership Management System Integration
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Connects with DIS, VitalEdge, Aspen, IntelliDealer, Constellation, and other dealership management systems.
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Mobile & Web Access
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Accessible from any device in the shop, field, or remote locations.
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Low Data Mode
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Maintains performance in low-bandwidth or poor connectivity environments.
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Security & Compliance
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Data Protection
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Protects dealership data using encryption and strict access controls.
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