Frequently Asked Questions
How does Vi protect my dealership’s data?
We prioritize security to keep your dealership’s data private and protected. Your data remains yours—fully controlled, never shared. Our commitment to transparency and trust ensures that you always know how your data is handled and that it stays secure.
How does Vi access our data?
Vi does the heavy lifting. Our system securely processes your dealership’s service records, manuals, and work orders to provide fast, accurate answers. All data remains within your control, ensuring privacy and security at all times.
Can Vi search past work orders for relevant information?
Yes. Vi can scan and retrieve valuable insights from past jobs in your work order history, helping your team diagnose issues faster and learn from previous service experiences.
How does Vi help our team share knowledge?
Your technicians can leave notes directly on manuals to share valuable tips, troubleshooting steps, and insights with colleagues. These notes are saved and accessible so your team can benefit from shared expertise.
Can Vi help us locate part numbers and troubleshoot error codes?
Yes. Vi can quickly find the right pages in manuals, parts catalogs, and service documents—whether you’re searching for a parts diagram, an error code, or a troubleshooting guide.
Can Vi read scanned PDFs and older equipment manuals?
Yes. Vi can extract and search through scanned documents, making it easier to find the information you need, even from older manuals that aren’t digitally formatted.