Calgary, Alberta — February 9, 2026 — Vi by visorPRO, the AI-powered service assistant built for equipment dealerships, is pleased to announce new partnerships with Farm Depot, Tilleman Equipment, and Caouette & Sons Implements. Recognized for strong aftermarket performance, these leading AGCO dealers are adopting AI to improve operational service efficiency, consistency, and the customer experience.

Farm Depot, the largest AGCO dealer in Michigan and one of the top AGCO dealers in North America, selected Vi to support a high-volume service operation focused on technician productivity. 

“Fast access to accurate information is critical to our dealership operation,” said Blake Laethem, General Manager of Farm Depot. “Vi will help our team spend less time hunting for information and more time on productive, billable work by putting trusted service knowledge in one place.”

Tilleman Equipment, a leading family-owned AGCO dealership with two locations in Montana, adopted Vi to increase service throughput while maintaining high standards of repair quality and customer care. 

“Efficiency in the service department directly impacts customer satisfaction and profitability,” said Greg Mosness, General Manager of Tilleman Equipment. “Vi will give our aftermarket team the information they need when they need it, helping us increase service throughput while maintaining consistent, high-quality repairs.”

Caouette & Sons Implements, an AGCO dealership with more than 50 years in operation, selected Vi to support accurate and consistent service execution across brands. The dealership recently earned two AGCO Aftersales Pro Awards for Parts and Service, recognizing its strong aftersales performance.

“Our customers rely on us to repair and give them answers quickly,” said Marc Caouette, General Manager of Caouette & Sons Implements. “Vi will ensure our employees are working from the same verified service knowledge, improving speed and first-time fix rates during busy periods or staffing shortages.”

With Vi, AGCO dealers gain a single service intelligence layer that helps teams diagnose issues faster, improve customer service, and run more efficient, profitable operations. By surfacing past repairs, parts, and service notes, Vi also strengthens work orders and improves documentation across the service department.

“AGCO dealerships are managing increasingly complex equipment while customers expect faster, more accurate answers,” said John Schmeiser, COO of Vi by visorPRO. “Vi brings repair history, OEM content, and short line information together in a single searchable platform that understands context. As more dealers adopt Vi, AI is becoming a practical, everyday tool to enhance service operations.”