Turnin’ Dirt Podcast Spotlights Vi by visorPRO
Vi by visorPRO received a spotlight on the Turnin’ Dirt Podcast, where the conversation focused on how AI is helping dealerships respond faster, support technicians, and deliver a better customer experience across every department.
In the episode, Chris Finley, Vice President of Parts & Service Operations at Mazergroup, shares how the 18-location dealership group uses Vi as a real-time support layer across service, parts, and sales. By replacing fragmented manuals with instant access to verified equipment information and work-order history, teams can find answers in seconds.
Salespeople can be out with a customer, see an error code, ask Vi by visorPRO in real time ‘What does this mean?’ and help the customer instantly.
— Chris Finley, Vice President of Parts & Service Operations, Mazergroup
Chris also shares how Vi provides step-by-step guidance for technicians, reduces interruptions to billable hours, enables all team members to instantly answer technical questions, and helps teams deliver a consistent experience across all locations. Watch the Turnin’ Dirt Podcast video below to find out how Mazergroup is putting Vi into action (from the 40 to 50 minute mark).