Calgary, Alberta – April 9, 2026 – Vi by visorPRO, the equipment industry’s most comprehensive AI aftermarket platform, today announced the launch of its StoryWriter Assistant™: a new feature that converts unstructured technician notes into complete, professional service stories in seconds.

As dealerships face increasing pressure to improve efficiency and profitability, incomplete or inconsistent service stories continue to slow down service workflows and reduce the value of service data. When documentation falls short, dealerships face warranty delays, reduced claim success, and limited ability to reuse historical knowledge. 

The StoryWriter Assistant™ addresses these challenges by standardizing how service work is captured while significantly reducing the time required to produce high-quality stories.

“Service teams shouldn’t have to choose between getting the job done and documenting it properly,” said Brock Moir, Chief Product Officer of Vi by visorPRO. “This feature helps dealerships improve story quality, strengthen warranty submissions, and build more valuable service data.”

The StoryWriter Assistant™ enables service teams to capture notes via voice-to-text, typed input, or screenshots, and instantly transforms them into complete service stories with clear complaint, cause and correction. Prompts can be configured to match dealership standards and terminology, and all inputs remain editable and stored alongside the final output.

With Vi’s StoryWriter Assistant™, dealerships gain:

• Revenue Impact: Improve warranty claim success with more complete, defensible write-ups
• Efficiency: Reduce the time and effort required to create, review, and finalize service stories
• Data Quality: Build consistent, structured service history that improves diagnostics, quoting, and future repairs

By strengthening documentation at the point of service, Vi’s StoryWriter Assistant™ helps dealerships capture more value from every job by turning everyday work orders into a scalable knowledge asset that drives a stronger bottom line. 

About Vi by visorPRO

Vi by visorPRO® is the equipment industry’s most comprehensive AI aftermarket platform—built to support every dealership, across all equipment brands, connect with any dealer management system, and power the industry’s first dealer-to-dealer work order intelligence network.  

Trusted by dealerships globally since 2023, Vi brings together OEM and shortline manuals, work orders, and internal knowledge into one system so teams diagnose faster, capture more billable hours, and deliver service that keeps customers coming back.

Join the growing network of agriculture, construction and materials handling dealerships transforming operations. Visit visorpro.ai.

Media Contact

Kersti Rasmussen

Marketing Director

Vi by visorPRO, a T1 Technology Corp. company

kersti.rasmussen@t1techcorp.com