FOR IMMEDIATE RELEASE

Calgary, Alberta — Vi by visorPRO®, the AI-powered service assistant built for equipment dealerships, is enabling a new level of collaboration across the industry through work order sharing. Dealerships across North America are now exchanging technical service data via Vi, gaining the ability to resolve issues faster and increase service efficiency—without compromising customer privacy or competitive boundaries.

Work orders have long held valuable insights—capturing technician knowledge, repair history, and parts usage. With Vi, participating dealerships can now share this information in a controlled and secure way, allowing them to:

• Access similar past repairs to inform current diagnostics
• Improve quoting accuracy based on labor and parts data
• Reduce downtime and boost service department productivity

“This is a powerful example of how Vi is reshaping the dealership industry,” said Brock Moir, Chief Product Officer, T1 Technology Corporation. “By connecting technical service data—without sharing customer or dealership identifiers—we’re transforming isolated knowledge into a shared resource dealers can act on.”

An Operations Manager from a participating dealership shared: “Tapping into another dealer’s service history helps us diagnose issues faster, quote more accurately, and provide better support to our customers. It’s an exciting step toward a more collaborative future in dealership service.”

Vi by visorPRO® continues to drive innovation in how dealerships capture, share, and apply service knowledge—empowering them to deliver faster fixes, better customer experiences, and stronger business results.