visorPRO™ Revolutionizing Customer Service: AI-Powered Innovations and Product Updates – August 18, 2023

Welcome to this week in visorPRO where we share media, product updates and client experiences on our revolutionary technology aiding equipment dealers in transforming their customer service efforts.

“We’re not just implementing new technology; we’re reshaping our approach to customer service. Through visorPRO, we’re increasing the efficiency of our technicians and ultimately supporting our customers better with immediate, accurate responses to their queries, and in doing so, we’re setting a precedent for efficiency, quality of service, and innovative thinking in our sector.”

Sean Young | Assistant General Manager of Young’s Equipment
Youngs Equipment

Featured Article

Machinery dealers use artificial intelligence to improve farmer service

John Dietz, Successful Farming

AI-powered visorPRO will help CNH dealerships in Saskatchewan and Montana provide faster customer service to farmers.

Farmer holding out a laptop in front of tractors

Featured Article

Cultivating Relationships and Nurturing Knowledge

How Large Language Models (LLMs) Will Transform Agriculture

Brock Moir, Chief Product Officer @ AGvisorPRO Inc.

“We have been experimenting a lot with generative AI and especially Large Language Models at AGvisorPRO. Here is a quick summary of what LLMs are.”

Check out the full article about LLMs in Ag

Two men working in a tractor dealership are talking with each other while holding onto a tablet.


Product Update

This week, our team continued to make significant strides toward the imminent release of Version 1.0. Our primary focus was on finalizing the backend infrastructure, a critical step that sets the stage for rigorous internal testing. This essential groundwork brings us closer to our goal of deploying a high-performing product that matches user queries to relevant reference material within the vault.

Additionally, we’ve implemented a robust tagging system that ensures precision in document retrieval, enhancing the model’s ability to provide accurate responses.  We’re on the cusp of V1.0’s launch, and our team’s dedication and innovations continue to pave the way for an exceptional user experience. Stay tuned for more updates as we edge closer to this milestone!

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