The AI Knowledge Assistant Built for Equipment Dealerships
Vi helps your team service and support your customers by leveraging information from your OEM’s manuals, the work orders in your business system, and the knowledge in your technician’s heads. Trusted by some of the most forward thinking dealerships in the U.S., Canada, and Australia.
Features
AI-Powered Knowledge Assistant
Fix slow diagnostics and lost billable hours.
Past Work Order Insights
Stop inaccurate quotes & service write-offs.
Technician Note Capture
Stop losing expertise and overspending on training.
Multi-Brand Search
End inefficiencies in cross-OEM and shortline service.
Cross-Dealership Knowledge Sharing
Remove repair blind spots.
Step-by-Step Repair Guidance
Fix low first-time fix rates and reduce onboarding time.
Fix Faster. Work Smarter. Keep Customers Happy.
Vi gives dealership teams instant access to manuals, repair guidance, and past work order knowledge so technicians spend less time searching and more time fixing.
Saved for Our Dealer Partners
Provided to Our Dealer Partners
Case Study
Torgerson’s Equipment Unlocks More Billable Hours Every Day
How One Dealership Group Boosts Technician Capacity, Streamlines Service and Increases Profitability Using AI
A Better Way to Work For Your Entire Dealership Operation
Faster Answers, Smarter Planning
Vi empowers service managers to respond to customer questions instantly—no more “I’ll call you right back.” It also summarizes past jobs so you can estimate and plan work with greater accuracy and confidence.
Instant Access to What You Need
With Vi, technicians can quickly find repair information, including cause-complaint-correction summaries and parts lists from previous jobs done in your dealership. Everything you need is available in seconds, right when you need it.
Information That Drives Opportunity
Vi helps parts staff locate capacities, specifications, and support information fast. It also highlights related parts based on past jobs, making it easier to identify upsell opportunities and keep workflows moving smoothly.
Empowered Customer Conversations
With Vi, sales teams gain visibility into service history, common repairs, and parts usage across customer equipment. This insight helps sales teams support more discussions, identify parts and service opportunities, and engage customers with greater confidence
