Vi by visorPRO® | AI-Powered Aftermarket Platform for Equipment Dealerships

Smarter Service
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Your Equipment Dealership’s AI-Powered Aftermarket Platform

Trusted by Leading Dealers Globally

The Heavy Equipment Industry's Most Comprehensive AI Aftermarket Platform

Vi by visorPRO® is the heavy equipment industry’s most comprehensive AI aftermarket platform—built to support every equipment brand, connect with any dealer management system, and power the industry’s first dealer-to-dealer work order intelligence network.

Trusted by dealerships globally since 2023, Vi brings together mainline and shortline manuals, work orders, and internal knowledge into one system so teams diagnose faster, capture more billable hours, and deliver service that keeps customers coming back.

Built for Equipment Dealerships

One Hub: Every manual, work order, and document in one place.
Instant Answers: Verified repair insights in seconds, not hours.
Faster Repairs: First-time fixes, more billable hours.
Shared Knowledge: Work order sharing across locations, plus opt in to dealer-to-dealer sharing across the network.
Happier Customers: Quick, confident answers and less downtime build long-term loyalty.
More Revenue: Accurate quotes, better warranty claims, fewer write-offs.

Case Studies

Explore how forward-thinking dealerships are leveraging Vi to run faster, smarter operations.

One Platform. Every Department.

Faster Answers, Smarter Planning

Vi empowers staff to respond to customer questions instantly—no more “I’ll call you right back.” It also summarizes past jobs so you can estimate and plan work with greater accuracy and confidence.

Instant Access to What You Need

With Vi, technicians can quickly find repair information, including cause-complaint-correction summaries and parts lists from previous jobs done in your dealership. Everything you need is available in seconds, right when you need it.

Information That Drives Opportunity

Vi helps parts staff locate capacities, specifications, and support information fast. It also highlights related parts based on past jobs, making it easier to identify upsell opportunities and keep workflows moving smoothly.

Empowered Customer Conversations

With Vi, sales teams gain visibility into service history, common repairs, and parts usage across customer equipment. This insight helps sales teams support more discussions, identify parts and service opportunities, and engage customers with greater confidence.

See It For Yourself

Book a demo to see Vi in action.

How Vi Works

Go live in just weeks. No data cleanup required.

Connect

Vi connects into your system and cleans the data in your manuals, work orders, and internal docs.

Load

Vi builds a dealership-specific knowledge base from your data—tuned to your brands, and your equipment.

launch

Vi organizes your manuals, work orders, and technician notes into a single, searchable Vault.

"Vi is a revolutionary tool for our operations. It provides quick access to insights from thousands of past work orders, enabling us to quote more accurately, resolve issues faster, positively impact technician efficiency, and enhance the service experience for our customers.”

“We’ve increased our tech efficiency by 5% in 8 weeks of using Vi. It’s not just about finding the service manual—it’s about using our past work to improve quoting, increase absorption, and train our team faster.”

“The quicker you can figure out the issue, the less time you have to write off. It’s better for everybody. The quicker you have an answer, the happier the customer. We’re more productive and put more to the bottom line because of it."

“With Vi, we can find the answer within 30 seconds while we’re still on the phone with the customer. That’s where it really clicked. What used to take most of a day to quote can now be built much faster.”

"This is revolutionary. The integration of visorPRO signifies a game-changing opportunity for Torgerson's in terms of technician onboarding, training and overall business operations."